Frequently Asked Questions

Everything you need to know about booking and staying at Springwood Studios near Hebden Bridge.

Booking & availability

  • Send us an enquiry with your preferred dates, number of guests, and which studio you're interested in. We'll check availability and get back to you within 24 hours to confirm and arrange payment. You can enquire via our contact form or call Heather on 07751 384626.

  • We ask for a £100 deposit to secure the booking and the balance to be paid prior to arrival. We'll send clear payment instructions when we confirm your booking. We accept bank transfer and can discuss other payment options if needed.

  • We understand that plans change and we will always do our best to be flexible. When we have plenty of notice we return a deposit. Alternatively we find a mutually convenient date change. Or with cancellations within the last 14 days I try to re-let the space and if I am successful I return the deposit. It is very rare that we cannot come to some amicable arrangement

Arrival & departure

  • Check-in is from 3pm and check-out is by 11am. If you need to arrive earlier or leave later, let us know when you book - we'll do our best to accommodate where possible depending on other bookings.

  • Both apartments have independent safe boxes situated at eye level outside their external doors. The codes to these boxes will be given prior to arrival.

  • We're on Midgehole Road in the Hebden Dale valley, between Hebden Bridge town centre and Hardcastle Crags National Trust woodland. The postcode is HX7 7AA. Detailed directions including the steep access road are provided when you book, so you know what to expect before arrival.

Your stay

  • We usually ask for a minimum of two nights. This can be flexible depending on availability and time of year. Weekend bookings and bank holidays typically require longer minimum stays.

  • Yes, you can book both Studio One and Studio Two for a group of up to 4 people total. Each studio remains self-contained with its own facilities, but you'll have the whole building. This works well for two couples or small family groups who want proximity with privacy.

  • Yes, both studios have hooks and space for hanging wet coats and storing muddy boots by the entrance. We provide basic cleaning equipment so you can rinse off boots before bringing them inside if needed.

Facilities & amenities

  • Both studios have full kitchens with hob, oven, fridge, microwave, kettle and toaster. We provide pans, baking trays, cookware, crockery, cutlery and glasses including wine glasses. Cooking basics (oil, salt, pepper), tea, coffee and a small welcome supply of milk are included.

  • Yes, all bed linen and towels are provided. Beds have cotton linen, and we provide bath towels and hand towels. You don't need to bring anything except toiletries.

  • Free Wi-Fi is available in both studios and works well for browsing, streaming and video calls. Mobile signal can be patchy in the valley depending on your provider - most networks work but reception varies. The studios have landline phone access if needed.

Parking & access

  • Yes, free on-site parking is included with both studios. You park right by your studio, so you won't need to use your car once you arrive. Many guests don't move their car for the entire stay.

  • Yes. Hebden Bridge railway station is about 20-25 minutes' walk through town, or a 5-minute taxi ride. Valley Taxis (01422 844070) and Hebden Cars (01422 845555) serve the area. The 595 bus stops on Midgehole Road at the top of the access lane.

Location & getting around

  • A riverside and woodland path takes you into Hebden Bridge town centre in 10-15 minutes on foot (approximately 0.7 miles). The path is mostly flat and follows the valley into town. Many guests walk in for breakfast or an evening meal without needing the car.

  • Yes, Hardcastle Crags National Trust woodland is directly accessible from Springwood Studios. The main estate paths and Gibson Mill are approximately 1 mile from the property. You can walk straight from the door into the crags without needing to drive or find parking.

  • The nearest shop is in Hebden Bridge (10-15 minute walk), where you'll find supermarkets, independent food shops, and a weekly market. There's no corner shop within immediate walking distance, so most guests bring supplies or pick them up in Hebden Bridge on arrival.

Policies

  • Yes well behaved pets are welcome. We charge a fee of £10 per pet. We ask you not to leave your pet alone in the apartment, they are in a strange place and can become unsettled when alone.  

  • Accidents happen. If something gets broken or damaged during your stay, just let us know. We don't charge for minor breakages like a broken glass or plate. For larger damage, we ask that you report it so we can arrange repairs before the next guests arrive.

  • The studios are booked for the number of guests stated in your booking. Daytime visitors are fine, but overnight guests beyond your booking number aren't permitted due to safety limits and insurance requirements.

Still have questions?

If your question isn't answered here, get in touch by sending an enquiry or give us a call.

Contact Heather:
07751 384626